This is what I get in my From field "firstname.lastname@example.org"
But you might be referring to the subject field. If so, this is what I get in the subject field "** PROBLEM alert - FP CCI fpnd IO Virtual Server in AS400 Rm/Log_Layout8000_XML_file_processed is WARNING **"
And if so, then yes, it would take a few lines up on a pager.
Let us know which field, and we will see if we can help you out.