Escalation/Notification Timing Issue


#1

This is my third or fourth Nagios installation. I’ve never had this much trouble getting the timing down on escalated notifications.

Can someone tell me what I’m doing wrong? I would like to be paged after 15 minutes, at 5 minute intervals for 3 pages. Instead, I’m being paged at 8 minutes, every 2 minute intervals for 4 pages. I’ve included the relevant parts of my config for a generic service/escalation.

interval_length=60
enable_notifications=1
define service {

normal_check_interval 2
retry_interval 1
first_notification_delay 5
notification_interval 5
notification_period 24x7
notifications_enabled 1
notification_options w,u,c,r,f,s
contact_groups Null Placeholder Group
}

define hostescalation {

contacts Doug_Eubanks
escalation_period 24x7
first_notification 3
last_notification 6
notification_interval 5
escalation_options r,d,u
}

Thanks,
Doug


#2

I’ve played around with the escalation, and it seems that no matter how I configured it, I get a 8 min delay, 2 min pages, 4 pages total.


#3

Are you modifying the correct files? is nagios taking the config over? check in the config section… (you might have two nagios processes running)