Hey Tim - Thank you for your great answers. I got it easily working once I understood that you could set it at the contact level. However I still have one head scratcher. How do I associate a recovery email with a warning vs a critical? Here is what I mean: We now have Warnings going out to the support staff via email so they aren't woken up by a page when a system goes into warning. We can address the warning level issue in the morning. Critical alerts still go to pagers. (I use pagers as a legacy description to mean SMS text messaging...) However, I want a recovery for a critical alert to go out via pagers, but not the recovery of the warning. If I put the "r" under the pagers contact then all recoveries get paged, waking someone up unnecessarily. If I put the "r" under the Email Only contact then the important recovery of the Critical alert isn't paged. See my conundrum?
Is there a way to associate or set up these recovery messages so that they follow the same path as their original alert?
I really appreciate the help. I love Nagios and have a lot of fun maintaining this fantastic program.