Don't bother helping. Even if you quote him the instructions, he won't attempt to at least try your suggestion's. But he will tell you how unhelpful you are.
Watch, here is a quote from the doc's.
"Configuring Web Authentication
Once you have configured the web interface properly, you'll need to enable web server authentication for accessing the CGIs and configure user authorization information. Details on doing this can be found here. "
Now will Jimmy attempt to setup authentication? Well, he hasn't yet but he does my attempts to help.