No notification, though according servicedependency must be

Nagios
1

Hi there !

I have some services and want to make some dependencies between them to reduce number of alarms recieved by e-mail, but i dont receive any alarms… I read docs, forums, but no result. Maybe i dont understand smthng…

I have a main server “bigserver” and services : Ping,Telnet,Progress TCP broker on them and windows server “winserver” whith share “winshare” on them. I want to not receive notifications from all services when bigserver Ping service is not ok.

For example if service “winshare share” is in critical state, I dont receive any alarms by mail, but have SERVICE ALERT in log :

SERVICE ALERT: winserver;winshare share;CRITICAL;HARD;1;CRITICAL: Only 4.09G (2%) free on //winserver/winshare

Without servicedependency all notifications work (i receive e-mail).

So, my config:
FreeBSD 6.2, nagios-2.9_1 installed from ports,
Important strings in config :


###############################################################################
#
# CONTACTS
#
###############################################################################

define contact{
    contact_name                    nagios-admin
    alias                           Nagios Admin
    service_notification_period     24x7
    host_notification_period        24x7
    service_notification_options    w,u,c,r
    host_notification_options       d,r
    service_notification_commands   notify-by-email
    host_notification_commands      host-notify-by-email
    email                           nagios-admin@localhost
    }


#################################################	
#
#			                  SERVICES
#
#################################################
		
define service{
    use                             generic-service         ; Name of service template to use
    host_name                       *
    service_description             Ping
    check_period                    24x7
    max_check_attempts              4
    normal_check_interval           5
    retry_check_interval            1
    contact_groups                  admins
    notification_options		    w,u,c,r
    notification_interval           60						; Notify every 60 minutes
    notification_period             24x7
    check_command			        check-ping!100.0,20%!500.0,60%
    }

define service{
    use                             generic-service         ; Name of service template to use
    host_name                       bigserver
    service_description             Telnet
    check_period                    24x7
    max_check_attempts              1
    normal_check_interval           1
    retry_check_interval            1
    contact_groups                  admins
    notification_options		    w,u,c,r
    notification_interval           1						; Notify every 60 minutes
    notification_period             24x7
    check_command			        check-tcp!23
    }

define service{
    use                             generic-service         ; Name of service template to use
    host_name                       bigserver
    service_description             Progress TCP broker
    check_period                    24x7
    max_check_attempts              1
    normal_check_interval           1
    retry_check_interval            1
    contact_groups                  admins
    notification_options		    w,u,c,r
    notification_interval           1						; Notify every 60 minutes
    notification_period             24x7
    check_command			        check-tcp!30000
    }

define service{
    use                             generic-service         ; Name of service template to use
    host_name                       winserver
    service_description             winshare share
    check_period                    24x7
    max_check_attempts              1
    normal_check_interval           1
    retry_check_interval            1
    contact_groups                  admins
    notification_options		    w,u,c,r
    notification_interval           1						; Notify every 60 minutes
    notification_period             24x7
    check_command			        check-disk-smb!winshare!90!95
    }
################################################################################
# SERVICE DEPENDENCY DEFINITIONS
################################################################################

# GLOBAL SERVICE DEPENDENCY - all services depend on root switches Ping service#
define servicedependency{
	hostgroup_name					rootswitches
	service_description				Ping
	dependent_hostgroup_name		servers,switches
	dependent_service_description	*
	inherits_parent					1		
	execution_failure_criteria		w,u,c
	notification_failure_criteria	w,u,c		
	}

###################### Dependencies for bankier suite ###########################
define servicedependency{
	host_name						bigserver
	service_description				Ping
	dependent_host_name				bigserver
	dependent_service_description	Telnet,Progress TCP broker
	inherits_parent					1
	execution_failure_criteria		n
	notification_failure_criteria	w,u,c
	}

define servicedependency{
	host_name						bigserver
	service_description				Ping
	dependent_host_name				winserver
	dependent_service_description	winshare share
	inherits_parent					1
	execution_failure_criteria		n
	notification_failure_criteria	w,u,c
	}

So, how to not receive notifications from all services when bigserver Ping service is not ok ?

2

by the way …

###############################################################################
###############################################################################
#
# CONTACT GROUPS
#
###############################################################################
###############################################################################

# We only have one contact in this simple configuration file, so there is
# no need to create more than one contact group.

define contactgroup{
    contactgroup_name       admins
    alias                   Nagios Administrators
    members                 nagios-admin
    }