I have user A that is notified of a down host/server between 7 AM and 12 PM.
I have user B that is notified of a down host/server between 0 AM and 12 PM (aka 24/7).
host C is configured to be monitored 24/7, with “notification_interval = 180 min”.
Now the scenario :
06:50 : host C is down
06:50 : user B receives a notification (let’s assume he’s away and does not correct the issue)
07:00 : user A starts his shift.
09:50 : user A and B receive a notification
So, my problem here is that user A is not warned of the “down” state when he starts his shift, for almost 3 hours
Is there a right way to correct this ?