Ticket automation from Nagios to RT


Has anyone used this script, create_rt_ticket.sh, to create tickets in RT from Nagios acknowledgements? There is no instructions on configuring this. If anyone knows of another way to automatically have Nagios create tickets in RT from and acknowledgement, please let me know.

I did find where you can alter the cmd.cgi file through editing the cmd.c file then recompiling it, but this didnt work.



where did you get this plugin?