I have been trying without success to configure custom recovery alerts. The main intent is to have the notification (DOWN, CRITICAL, etc.) include things like Host and Service Notes and Notes URL, etc. and have the RECOVERY be a stripped down message that omits all that information. For example, I tried creating a HOST DOWN contact:
alias Level 2 Host Alert Forwarder
and a HOST UP contact:
alias Level 2 Host Alert Forwarder Recovery
I would get the DOWN alert, but not the recovery. Does anyone know a different way to accomplish this? Perhaps doing some kind of an 'IF alert DOWN THEN show NOTES' type thing in the alert_command?