HP Network printer + fax monitoring


#1

Hi! We have HP Color LaserJet 2840 in our company that has also fax included. Fax is connected via Linksys WRTP54G router on “phone” port. Is it able to monitor that? I am getting the log like:

PING - OK 05-31-2009 17:19:02 0d 8h 15m 16s 1/3 PING OK - Packet loss = 0%, RTA = 0.93 ms
Printer Status - CRITICAL 05-31-2009 17:22:15 0d 8h 14m 3s 3/3 (Return code of 127 is out of bounds - plugin may be missing)

And config is:

define host{
use generic-printer
host_name HP-CLJ2840N
alias HP Color LaserJet 2840
address 10.0.7.9
hostgroups network-printers
}

define service{
use generic-service
host_name HP-CLJ2840N
service_description Printer Status
check_command check_hpjd!-C public
normal_check_interval 10
retry_check_interval 1
}

define service{
use generic-service
host_name HP-CLJ2840N
service_description PING
check_command check_ping!3000.0,80%!5000.0,100%
normal_check_interval 10
retry_check_interval 1
}


#2

I oepened file REQUIREMENTS under nagios-plugins-1.4.13 folder and read:

check_hpjd:

After NET-SNMP has been installed and Nagios tools recompyled - all started to work:

PING - OK 06-05-2009 19:48:49 6d 23h 23m 37s 1/3 PING OK - Packet loss = 0%, RTA = 0.69 ms
Printer Status - OK 06-05-2009 19:50:02 2d 12h 38m 25s 1/3 Printer ok - (“Ready Auto”)

Does anybody has experience with FAX monitoring???


#3

possibly the fax port is monitored somehow by the printer itslef and the data is available in the SNMP data… you’ll have to check on the HP site (maybe even the printers own web page if it has one could give you ome info, ususally if it’s available via the web interface it is available via SNMP too)

Luca