Notification Issue


#1

Hi All

I have a weird sort of problem. I have set my notification interval to 0 and I have had Service Alerts with this service however I get no notifications. I have WARNING alerts happening but no notifications have been sent.

Any ideas?

    is_volatile                     0
    check_period                    24x7
    max_check_attempts              2
    normal_check_interval           60
    retry_check_interval            60
    contact_groups                  net-admins-email
    notification_interval           0
    notification_period             24x7
    notification_options            w,c,r

Any help appreciated

Thanks

Ken


#2

There is more to setup that simply your service. See the docs on how to setup notifications, or else explain all that you have done to enable notifications. 1 step that you have shown is not enough.


#3

Thanks jakkedup

Actually figured it out this morning.

I didn’t have WARNINGS specified in the contact group

OLD CONTACT*********
service_notification_period 24x7
host_notification_period 24x7
service_notification_options c,r
host_notification_options d,r
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email

NEW CONTACT*********
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,c,r
host_notification_options d,r
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email


#4

Good catch.