I have a rather simple question regarding my paging. I have looked through the docs and I'm sure that I'm just missing the answer and am hoping that someone could point me in the right direction or give me a quick fix.
Here is the problem, I am not getting paged alerts when a service goes down but I am getting the alerts when the host goes down. Here is some of my configuration to help you see if I have a problem somewhere. Here is a snip from how my defined hosts are set up:
use generic-host ; Name of host template to use
alias Ping Host
This is obviously a ping test that will check to see if the host is alive. If the host goes down or can't be reached, I get paged alerts, all is well.
Here is a snip from my services.config:
use generic-service ;template to use
This will check if the POP service is working. Now, when this service stops, the web interface shows critical as it should, but the paging does not work. But, if I add a "check_command" with check_pop to my define host I will get paging but then it shows the host as being down also which is not right.
Anyway, I'm slighty confused as to why I am not getting paging when the service goes down but am getting paged when the host itself goes down. Is there something I am overlooking or missing? Thanks for any and all help. : )