"Service check did not exit properly"

Hi there,

I just migrated vom Nagios 2.10 to Nagios 3.0.6 and now I experience problems with two of my plugins using SNMP to query windows servers.

Both plugins worked just fine under Nagios 2.10 but now they are generating “Service check did not exit properly” error.

When I manually call those scripts from commandline (via nagios user) I’m not getting the error but instead a succesful check output, both plugins run within 1sec or less (so timeout should be no problem). Both plugins are written in perl, it has no effect when I prefix the script with a “/usr/bin/perl” in commands.cfg.

What could be the problem?

The scripts I’m using are:

#!/usr/bin/perl
# Author : jakubowski Benjamin
# Date : 19/12/2005
# check_win_snmp_cpuload.pl IP COMMUNITY PORT warning critical
# Update : 08/06/2007
# Author : Eric. P
# Print  : CPULOAD


sub print_usage {
print "check_win_snmp_cpuload.pl IP COMMUNITY warning critical\n";
}

$PROGNAME = "check_win_snmp_cpuload.pl";

if ( @ARGV[0] eq "" || @ARGV[1] eq "" || @ARGV[2] eq "" ) {
print_usage();
exit 0;
}

$STATE_CRITICAL = 2;
$STATE_WARNING = 1;
$STATE_UNKNONW = 3;

$STATE_OK = 0;

$IP=@ARGV[0];
$COMMUNITY=@ARGV[1];
$warning=@ARGV[2];
$critical=@ARGV[3];
$resultat =`/usr/bin/snmpwalk -v 1 -t 10 -c $COMMUNITY $IP 1.3.6.1.2.1.25.3.3.1.2`;
if ( $resultat ) {
@pourcentage = split (/\n/,$resultat);
$i=0;
foreach ( @pourcentage ) {
s/HOST-RESOURCES-MIB::hrProcessorLoad.\d+ = INTEGER://g;
$use_total+=$_;
$i++;
}
$use = $use_total / $i ;

if ( $use < $warning ) {
print "OK : CPU load $use%\n";

##### AJOUT ICI ######
print "|cpu_load=".$use."%".";".$warning.";".$critical;
###################

exit $STATE_OK;
} elsif ( $use < $critical ) {
print "WARNING : CPU load $use%\n";
exit $STATE_WARNING;
} else {
print "CRITICAL : CPU load :$use%\n";
exit $STATE_CRITICAL;
}
} else {
print "Unkonwn : No response\n";
exit $STATE_UNKNONW;
}

and

#!/usr/bin/perl -w
############################## check_snmp_win ##############
# Version : 0.6
# Date : Nov 29 2006
# Author  : Patrick Proy (patrick at proy.org)
# Help : http://www.manubulon.com/nagios/
# Licence : GPL - http://www.fsf.org/licenses/gpl.txt
# TODO :
###############################################################
#
# help : ./check_snmp_win.pl -h

use strict;
use Net::SNMP;
use Getopt::Long;

# Nagios specific

use lib "/usr/local/nagios/libexec";
use utils qw(%ERRORS $TIMEOUT);
#my $TIMEOUT = 5;
#my %ERRORS=('OK'=>0,'WARNING'=>1,'CRITICAL'=>2,'UNKNOWN'=>3,'DEPENDENT'=>4);

# SNMP Datas for processes (MIB II)
my $process_table= '1.3.6.1.2.1.25.4.2.1';
my $index_table = '1.3.6.1.2.1.25.4.2.1.1';
my $run_name_table = '1.3.6.1.2.1.25.4.2.1.2';
my $run_path_table = '1.3.6.1.2.1.25.4.2.1.4';
my $proc_mem_table = '1.3.6.1.2.1.25.5.1.1.2'; # Kbytes
my $proc_cpu_table = '1.3.6.1.2.1.25.5.1.1.1'; # Centi sec of CPU
my $proc_run_state = '1.3.6.1.2.1.25.4.2.1.7';

# Windows SNMP DATA

my $win_serv_table = '1.3.6.1.4.1.77.1.2.3.1'; # Windows services table
my $win_serv_name = '1.3.6.1.4.1.77.1.2.3.1.1'; # Name of the service
# Install state : uninstalled(1), install-pending(2), uninstall-pending(3), installed(4)
my $win_serv_inst = '1.3.6.1.4.1.77.1.2.3.1.2';
# Operating state : active(1),  continue-pending(2),  pause-pending(3),  paused(4)
my $win_serv_state = '1.3.6.1.4.1.77.1.2.3.1.3';
my %win_serv_state_label = ( 1 => 'active', 2=> 'continue-pending', 3=> 'pause-pending', 4=> 'paused');
# Can be uninstalled : cannot-be-uninstalled(1), can-be-uninstalled(2)
my $win_serv_uninst = '1.3.6.1.4.1.77.1.2.3.1.4';

# Globals

my $Version='0.6';
my $Name='check_snmp_win';

my $o_host =    undef;          # hostname
my $o_community =undef;         # community
my $o_port =    161;            # port
my $o_version2  = undef;        #use snmp v2c
my $o_descr =   undef;          # description filter
my @o_descrL =  undef;          # Service descriprion list.
my $o_showall = undef;  # Show all services even if OK
my $o_type = "service"; # Check type (service, ...)
my $o_number = undef;  # Number of service for warn and crit levels
my $o_help=     undef;          # wan't some help ?
my $o_verb=     undef;          # verbose mode
my $o_version=   undef;         # print version
my $o_noreg=    undef;          # Do not use Regexp for name
my $o_timeout=  5;              # Default 5s Timeout
# SNMP V3 specific
my $o_login=    undef;          # snmp v3 login
my $o_passwd=   undef;          # snmp v3 passwd

# functions

sub p_version { print "$Name version : $Version\n"; }

sub print_usage {
    print "Usage: $Name -v] -H <host> -C <snmp_community> -2] | (-l login -x passwd) -p <port>] -n <name>,<name2] -T=service] -r] -s] -N=<n>] -t <timeout>] -V]\n";
}

sub isnotnum { # Return true if arg is not a number
  my $num = shift;
  if ( $num =~ /^-?(\d+\.?\d*)|(^\.\d+)$/ ) { return 0 ;}
  return 1;
}

sub is_pattern_valid { # Test for things like "<I\s*^>" or "+5-i"
 my $pat = shift;
 if (!defined($pat)) { $pat=" ";} # Just to get rid of compilation time warnings
 return eval { "" =~ /$pat/; 1 } || 0;
}

# Get the alarm signal (just in case snmp timout screws up)
$SIG{'ALRM'} = sub {
     print ("ERROR: Alarm signal (Nagios time-out)\n");
     exit $ERRORS{"UNKNOWN"};
};

sub help {
   print "\nSNMP Windows Monitor for Nagios version ",$Version,"\n";
   print "GPL licence, (c)2004-2005 Patrick Proy\n\n";
   print_usage();
   print <<EOT;
-v, --verbose
   print extra debugging information (and lists all services)
-h, --help
   print this help message
-H, --hostname=HOST
   name or IP address of host to check
-C, --community=COMMUNITY NAME
   community name for the host's SNMP agent (implies SNMP v1 or v2c with option)
-2, --v2c
   Use snmp v2c
-l, --login=LOGIN
   Login for snmpv3 authentication (implies v3 protocol with MD5)
-x, --passwd=PASSWD
   Password for snmpv3 authentication
-p, --port=PORT
   SNMP port (Default 161)
-T, --type=service
   Check type :
     - service (default) checks service
-n, --name=NAME,NAME2...]
   Comma separated names of services (perl regular expressions can be used for every one).
   By default, it is not case sensitive.
-N, --number=<n>
   Compare matching services with <n> instead of the number of names provided.
-s, --showall
   Show all services in the output, instead of only the non-active ones.
-r, --noregexp
   Do not use regexp to match NAME in service description.
-t, --timeout=INTEGER
   timeout for SNMP in seconds (Default: 5)
-V, --version
   prints version number
Note :
  The script will return
    OK if ALL services are in active state,
    WARNING if there is more than specified (ex 2 service specified, 3 active services matching),
    CRITICAL if at least one of them is non active.
  The -n option will allows regexp in perl format
  -n "service" will match 'service WINS' 'sevice DNS' etc...
  It is not case sensitive by default : WINS = wins
EOT
}

sub verb { my $t=shift; print $t,"\n" if defined($o_verb) ; }

sub decode_utf8 { # just replaces UFT8 caracters by "."
  my $utfstr=shift;
  if (substr($utfstr,0,2) ne "0x") { return $utfstr; }
  my @stringL=split(//,$utfstr);
  my $newstring="";
  for (my $i=2;$i<$#stringL;$i+=2) {
    if ( ($stringL$i] . $stringL$i+1]) eq "c3") {
          $i+=2;$newstring .= ".";
        } else {
          $newstring .= chr(hex($stringL$i] . $stringL$i+1]));
        }
  }
  return $newstring;
}

sub check_options {
    Getopt::Long::Configure ("bundling");
    GetOptions(
        'v'     => \$o_verb,            'verbose'       => \$o_verb,
        'h'     => \$o_help,            'help'          => \$o_help,
        'H:s'   => \$o_host,            'hostname:s'    => \$o_host,
        'p:i'   => \$o_port,            'port:i'        => \$o_port,
        'C:s'   => \$o_community,       'community:s'   => \$o_community,
        'l:s'   => \$o_login,           'login:s'       => \$o_login,
        'x:s'   => \$o_passwd,          'passwd:s'      => \$o_passwd,
        't:i'   => \$o_timeout,         'timeout:i'     => \$o_timeout,
        'n:s'   => \$o_descr,           'name:s'        => \$o_descr,
        'r'     => \$o_noreg,           'noregexp'      => \$o_noreg,
        'T:s'   => \$o_type,            'type:s'        => \$o_type,
        'N:i'   => \$o_number,          'number:i'      => \$o_number,
        '2'     => \$o_version2,        'v2c'           => \$o_version2,
        's'     => \$o_showall,         'showall'       => \$o_showall,
        'V'     => \$o_version,         'version'       => \$o_version
    );
    if (defined ($o_help)) { help(); exit $ERRORS{"UNKNOWN"}};
    if (defined($o_version)) { p_version(); exit $ERRORS{"UNKNOWN"}};
    # check snmp information
    if ( !defined($o_community) && (!defined($o_login) || !defined($o_passwd)) )
        { print "Put snmp login info!\n"; print_usage(); exit $ERRORS{"UNKNOWN"}}
    # Check compulsory attributes
    if ( $o_type ne "service" ) {
      print "Invalid check type !\n"; print_usage(); exit $ERRORS{"UNKNOWN"}
    }
    if ( ! defined($o_descr) ||  ! defined($o_host) ) { print_usage(); exit $ERRORS{"UNKNOWN"}};
    @o_descrL=split(/,/,$o_descr);
    foreach my $List (@o_descrL) {
      if ( ! is_pattern_valid ($List) ) { print "Invalid pattern ! ";print_usage(); exit $ERRORS{"UNKNOWN"} }
    }
    if (defined ($o_number)) {
      if (isnotnum($o_number) || ($o_number<0) )
        { print "Invalid number of services!\n";print_usage(); exit $ERRORS{"UNKNOWN"}}
    }

}

########## MAIN #######

check_options();

# Check gobal timeout if snmp screws up
if (defined($TIMEOUT)) {
  verb("Alarm at $TIMEOUT");
  alarm($TIMEOUT);
} else {
  verb("no timeout defined : $o_timeout + 10");
  alarm ($o_timeout+10);
}

# Connect to host
my ($session,$error);
if ( defined($o_login) && defined($o_passwd)) {
  # SNMPv3 login
  verb("SNMPv3 login");
  ($session, $error) = Net::SNMP->session(
      -hostname         => $o_host,
      -version          => '3',
      -username         => $o_login,
      -authpassword     => $o_passwd,
      -authprotocol     => 'md5',
      -privpassword     => $o_passwd,
      -timeout          => $o_timeout
   );
} else {
  if (defined ($o_version2)) {
    # SNMPv2 Login
        ($session, $error) = Net::SNMP->session(
       -hostname  => $o_host,
           -version   => 2,
       -community => $o_community,
       -port      => $o_port,
       -timeout   => $o_timeout
    );
  } else {
  # SNMPV1 login
    ($session, $error) = Net::SNMP->session(
       -hostname  => $o_host,
       -community => $o_community,
       -port      => $o_port,
       -timeout   => $o_timeout
    );
  }
}


if (!defined($session)) {
   printf("ERROR: %s.\n", $error);
   exit $ERRORS{"UNKNOWN"};
}

$session->max_msg_size(5000);
verb($session->max_msg_size);

# Look for process in name or path name table
my $resultat=undef;

$resultat = (Net::SNMP->VERSION < 4) ?
                $session->get_table($win_serv_name)
                : $session->get_table(Baseoid => $win_serv_name);

if (!defined($resultat)) {
   printf("ERROR: Process name table : %s.\n", $session->error);
   $session->close;
   exit $ERRORS{"UNKNOWN"};
}

my @tindex = undef;
my @oids = undef;
my @descr = undef;
my $num_int = 0;
my $count_oid = 0;
# Select storage by regexp of exact match
# and put the oid to query in an array

verb("Filter : $o_descr");

foreach my $key ( keys %$resultat) {
   my $descr_d=decode_utf8($$resultat{$key});
   verb("Desc : $descr_d");
   # test by regexp or exact match
   my $test=undef;
   foreach my $List (@o_descrL) {
     if (!($test)) {
            $test = defined($o_noreg)
                         ? $descr_d eq $List
                         : $descr_d =~ /$List/i;
     }
  }
  if ($test) {
      # get the full description
     $descr$num_int]=$descr_d;
         # get the index number of the process
         $key =~ s/$win_serv_name\.//;
     $tindex$num_int] = $key;
     # put the oid of running state in an array.
     $oids$count_oid++]=$win_serv_state . "." . $tindex$num_int];
     verb("Name : $descr$num_int], Index : $tindex$num_int]");
     $num_int++;
  }
}

if ( $num_int == 0) {
   if (defined ($o_number) && ($o_number ==0)) {
    print "No services ",(defined ($o_noreg)) ? "named \"" : "matching \"", $o_descr, "\" found : OK\n";
    exit $ERRORS{"OK"};
  } else  {
    print "No services ",(defined ($o_noreg)) ? "named \"" : "matching \"", $o_descr, "\" found : CRITICAL\n";
    exit $ERRORS{"CRITICAL"};
  }
}

my $result=undef;
my $num_int_ok=0;

$result = (Net::SNMP->VERSION < 4) ?
    $session->get_request(@oids)
  : $session->get_request(Varbindlist => \@oids);

if (!defined($result)) { printf("ERROR: running table : %s.\n", $session->error); $session->close;
   exit $ERRORS{"UNKNOWN"};
}

$session->close;

my $output=undef;
#Check if service are in active state
for (my $i=0; $i< $num_int; $i++) {
   my $state=$$result{$win_serv_state . "." . $tindex$i]};
   verb ("Process $tindex$i] in state $state");
   if ($state == 1) {
     $num_int_ok++
   } else {
     $output .= ", " if defined($output);
     $output .= $descr$i] . " : " . $win_serv_state_label{$state};
   }
}

my $force_critical=0;

# Show the services that are not present
# Or all of them with -s option
foreach my $List (@o_descrL) {
  my $test=0;
  for (my $i=0; $i< $num_int; $i++) {
    if ( $descr$i] =~ /$List/i  ) { $test++; }
  }
  if ($test==0) {
    $output .= ", " if defined($output);
    $output .= "\"" . $List . "\" not active";
    # Force a critical state (could otherwise lead to false OK)
    $force_critical=1;
  } elsif ( defined ($o_showall) ) {
    $output .= ", " if defined($output);
    $output .= "\"" . $List . "\" active";
    if ($test != 1) {
      $output .= "(" .$test . " services)";
    }
  }
}

if (defined ($output) ) {
  print $output, " : ";
} else {
  print $num_int_ok, " services active (", (defined ($o_noreg)) ? "named \"" : "matching \"", $o_descr, "\") : ";
}

$o_number = $#o_descrL+1 if (!defined($o_number));

if (($num_int_ok < $o_number)||($force_critical == 1)) {
        print "CRITICAL\n";
        exit $ERRORS{"CRITICAL"};
} elsif ($num_int_ok > $o_number) {
  print "WARNING\n";
  exit $ERRORS{"WARNING"};
}
print "OK\n";
exit $ERRORS{"OK"};

First one for CPU load checks on Windows servers, second one to check for running services on a Windows host.

Thanks for hints!

I got the same problem
when using embedded perl it says " critical: Service check did not exit properly"
after disable it, it says "critical: null"
Oops

So, what to do next? I’d really like to use those checks but so far I did not manage to get them to work :roll: